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Refund Policy

Last updated: February 28, 2026

30-Day Money-Back Guarantee

We stand behind every product we publish. If you're not satisfied with your purchase for any reason, you can request a full refund within 30 days โ€” no questions asked.

The refund process depends on where you made your purchase. Please follow the instructions for your purchase channel below.

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Purchased on Our Website (Stripe)

If you purchased directly from shop.theuniversalcodes.com, your payment was processed by Stripe.

How to request a refund:

  1. Email us at support@theuniversalcodes.com
  2. Include your name, email address used at checkout, and the product title
  3. Use the subject line: Refund Request โ€” [Product Name]

Timeline: We'll process your refund within 1-3 business days. It will appear on your original payment method within 5-10 business days depending on your bank.

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Purchased via ClickBank

If you purchased through a ClickBank order page, ClickBank is the retailer of record and handles all refunds directly.

How to request a refund:

  1. Find your order confirmation email from ClickBank
  2. Visit the ClickBank Order Support page
  3. Enter your email address and order number to look up your purchase
  4. Follow the on-screen steps to request a refund

Timeline: ClickBank typically processes refunds within 1-2 business days. ClickBank offers a 60-day refund window on most products.

If you have trouble locating your order, you can also contact ClickBank Customer Service directly at clkbank.com.

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Purchased on Etsy

If you purchased through our Etsy shop, refunds are handled through Etsy's platform.

How to request a refund:

  1. Log in to your Etsy account
  2. Go to Your Account โ†’ Purchases and Reviews
  3. Find the order and select "Help with Order"
  4. Choose "Request a Refund" and follow the prompts

Alternatively, you can message us directly through Etsy and we'll initiate the refund on our end.

Timeline: Once we approve the refund, Etsy typically processes it within 3-5 business days. The refund will appear on your original payment method.

Note: Etsy's own policies apply to all Etsy purchases. For digital downloads, Etsy's standard policy is that the seller (us) handles refund decisions โ€” and we always say yes within 30 days.

Not Sure Where You Purchased?

No problem. Check your email for an order confirmation from one of these:

  • Stripe โ€” Confirmation from "The Universal Codes" or shows shop.theuniversalcodes.com
  • ClickBank โ€” Confirmation from "ClickBank" or "CLKBANK*"
  • Etsy โ€” Confirmation from "Etsy" with an Etsy order number

If you still can't find it, just email us at support@theuniversalcodes.com with whatever details you have and we'll track it down for you.

Why We Offer This

We believe in our products. We've seen them help over a million subscribers gain clarity, confidence, and real results. But we also know that not every product is right for every person. The 30-day guarantee means you can explore with zero risk.